PRIVACY POLICY

Introduction

At WEST COAST LAWNS & GARDENS (“Company,” “we,” “us,” or “our”), your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website https://westcoastlawns.ca (the “Site”) and use our services (collectively, the “Services”). We are committed to maintaining the privacy and security of your personal information. **We do not sell, share, or disclose your personal information to anyone.**

Information We Collect

We collect the following types of personal information:

– **Contact information:** name, email address, phone number, and mailing address.

– **Account information:** if you create an account or register for services, we collect your login credentials.

– **Payment information:** details needed to process transactions.

– **Usage information:** information about how you interact with our website and Services, such as pages visited, forms submitted, and other engagement metrics.

– **Optional information:** any information you voluntarily provide when communicating with us, including questions, feedback, or service requests.

How We Use Your Information

We use your personal information to:

– Provide and manage the Services you request.

– Respond to inquiries, support requests, or other communications.

– Process payments and deliver products or services.

– Maintain and improve the Site and Services. – Comply with legal obligations and enforce our Terms and Conditions.

We do not sell, share, or disclose your personal information to any other companies, affiliates, or organizations.

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties

Cookies and Tracking Technologies

We may use cookies, web beacons, and similar technologies to improve your experience, analyze website traffic, and understand usage patterns. You can manage or disable cookies in your browser settings. Disabling cookies may affect the functionality of certain features of the Site.

Data Security

We implement reasonable technical, administrative, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. While we strive to protect your information, no system can be completely secure, and we cannot guarantee the absolute security of your data.

Data Retention

We retain your personal information only as long as necessary to provide the Services, comply with our legal obligations, resolve disputes, and enforce agreements. Once your information is no longer needed, we securely delete or anonymize it.

Children’s Privacy

The Services are not intended for children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us so we can delete it.

Third-Party Services

Our Services may include integrations with third-party tools for operational purposes (such as payment processing or analytics). These tools are only used to provide the Services to you and do not involve selling, sharing, or disclosing your personal information.

Links to Other Websites

The Site may contain links to external websites for your convenience. We are not responsible for the privacy practices or content of those websites. Accessing these external sites is at your own risk, and your information is not shared with them by us.

Your Rights

You have the following rights regarding your personal information:

– **Access and correction:** You may request access to or correction of your personal information.

– **Deletion:** You may request that we delete your personal information where permitted by law.

– **Contact:** You can contact us at info@westcoastlawns.ca to exercise any of your rights.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated “Last updated” date. By continuing to use our Services, you accept any changes made.

Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way your information is handled, please contact us at:

WEST COAST LAWNS & GARDENS
328 Harbour Avenue
North Vancouver, British Columbia V7J 1G1
Phone: 604-670-1614
Email: info@westcoastlawns.ca